ºÚÁϳԹÏÍø HEAVY INDUSTRY CO., Ltd. (Sede legale: 3¡ã piano, ºÚÁϳԹÏÍø Administrative Center, ºÚÁϳԹÏÍø Industrial City, ºÚÁϳԹÏÍø Road, Changsha Economic and Technological Development Zone) di seguito denominata "ºÚÁϳԹÏÍø" o "noi") attribuisce grande importanza alla protezione dei dati personali e della privacy degli utenti.
Utilizzi i prodotti o i servizi ºÚÁϳԹÏÍø (di seguito denominati "Prodotti ºÚÁϳԹÏÍø"), potremmo raccogliere e utilizzare i tuoi dati personali. A tal fine, abbiamo sviluppato un'informativa sulla privacy (di seguito denominata "Informativa sulla privacy"), che disciplina la raccolta, l'archiviazione, l'utilizzo, la condivisione e la protezione dei dati personali degli utenti. La presente Informativa sulla privacy ha lo scopo di spiegarti perch¨¦, come e in che misura raccogliamo e utilizziamo i tuoi dati personali, i tuoi diritti in merito ai tuoi dati personali e le misure di sicurezza che adottiamo per proteggerli.
La presente Informativa sulla privacy si applica ai servizi relativi a ºÚÁϳԹÏÍø [sito web ufficiale e MyºÚÁϳԹÏÍø] (di seguito denominata "Piattaforma ºÚÁϳԹÏÍø"). Salvo quanto diversamente previsto nella presente Informativa, la presente Informativa sulla privacy non si applica a prodotti e/o servizi forniti in modo indipendente da terze parti e accessibili tramite i nostri prodotti e/o servizi, come prodotti o siti web visualizzati nei risultati di ricerca o altri siti web collegati tramite i nostri prodotti e/o servizi. Si prega di notare che se si forniscono informazioni personali a terzi durante l'utilizzo dei loro prodotti e/o servizi, tali informazioni saranno soggette all'informativa sulla privacy o a una politica simile di tali terzi e non ci assumiamo alcuna responsabilit¨¤ legale per l'uso improprio o la divulgazione di tali informazioni da parte di terzi.
Si prega di leggere attentamente e comprendere appieno la presente Informativa sulla privacy prima di utilizzare la Piattaforma ºÚÁϳԹÏÍø e di cliccare o selezionare "Accetto" prima di utilizzare la Piattaforma ºÚÁϳԹÏÍø, prestando particolare attenzione alle sezioni in grassetto. Se non si ¨¨ d'accordo con uno qualsiasi dei contenuti, si prega di interrompere immediatamente l'utilizzo della Piattaforma ºÚÁϳԹÏÍø.
La presente Informativa sulla privacy ti fornir¨¤ le seguenti informazioni:
I. Come raccogliamo le tue informazioni personali
II. Come utilizziamo i cookie e tecnologie simili
III. Come utilizziamo i cookie e tecnologie simili
IV. Come utilizziamo i cookie e tecnologie simili
V. Come utilizziamo i cookie e tecnologie simili
VI. Come proteggiamo le tue informazioni personali
VII. I tuoi diritti in merito ai tuoi dati personali
VIII. Come gestiamo le informazioni personali dei bambini
IX. Fornitori di servizi terzi e loro servizi
X. Come vengono trasferite le tue informazioni personali a livello globale
XI. Come viene aggiornata la presente Informativa sulla privacy
XII . Avviso speciale ai sensi del CCPA
I. Come raccogliamo le tue informazioni personali
Nei presenti Termini, per ¡°Dati personali¡± si intende qualsiasi informazione relativa a una persona fisica identificata o identificabile.
Raccogliamo informazioni personali per operare in modo pi¨´ efficiente e offrirti la migliore esperienza possibile. Raccogliamo informazioni personali nei seguenti modi: (1) informazioni che ci fornisci; e (2) informazioni raccolte quando utilizzi i nostri prodotti o servizi.
Le informazioni che raccogliamo dipendono dai prodotti ºÚÁϳԹÏÍø che utilizzi effettivamente, dall'ambiente in cui interagisci con noi e dalle scelte che effettui, incluse le tue impostazioni sulla privacy e i prodotti e le funzionalit¨¤ che utilizzi. I nostri prodotti e funzionalit¨¤ includono funzionalit¨¤ aziendali di base e funzionalit¨¤ aziendali a valore aggiunto. Non sei obbligato a fornirci i tuoi dati personali su nostra richiesta. Tuttavia, se scegli di non fornire i dati personali richiesti per le funzionalit¨¤ aziendali di base, potremmo non essere in grado di fornirti prodotti o servizi pertinenti, n¨¦ saremo in grado di rispondere o risolvere le tue domande. Per le funzionalit¨¤ aziendali a valore aggiunto, puoi scegliere di non acconsentire alla raccolta dei tuoi dati personali. In questo caso, potresti non essere in grado di usufruire delle funzionalit¨¤ aziendali pertinenti, ma ci¨° non influir¨¤ sulla tua esperienza con le nostre funzionalit¨¤ aziendali principali.
Ti preghiamo di comprendere che le funzionalit¨¤ e i servizi che ti offriamo vengono costantemente aggiornati e sviluppati. Per funzionalit¨¤ o servizi specifici non inclusi nella seguente descrizione, ma per i quali raccogliamo le tue informazioni quando utilizzi tali funzionalit¨¤ o servizi, ti spiegheremo il contenuto, l'ambito e lo scopo delle informazioni raccolte tramite [notifiche del sito web, notifiche telefoniche, notifiche del software interattivo della chat, notifiche offline, ecc.] per ottenere il tuo consenso.
1. Informazioni che ci fornisci
1.1 Creazione e gestione del tuo account di servizio
Per utilizzare i servizi della piattaforma ºÚÁϳԹÏÍø, ¨¨ necessario registrare un account. Per farlo, ¨¨ necessario fornire nome, numero di telefono e indirizzo email; se si ¨¨ un utente aziendale, ¨¨ necessario che tu o il tuo agente ci forniate informazioni quali il numero di registrazione aziendale, il numero di registrazione e il referente designato. Queste informazioni sono necessarie per creare un account. Se si rifiuta di fornire queste informazioni, non saremo in grado di creare un account o di fornirvi ulteriori servizi della piattaforma ºÚÁϳԹÏÍø.
Se un prodotto ºÚÁϳԹÏÍø ti consente di fornire ulteriori informazioni personali, puoi fornirci il tuo numero di documento d'identit¨¤, il numero di passaporto e l'indirizzo completo, in modo da poterti offrire servizi pi¨´ personalizzati. Puoi decidere se fornire tali informazioni al momento della registrazione o dell'aggiornamento dei tuoi dati personali. Non ti obbligheremo a fornire tali informazioni e il tuo rifiuto di fornirle non influir¨¤ sull'utilizzo delle funzioni di base della piattaforma ºÚÁϳԹÏÍø.
1.2 Fornitura del servizio clienti
Per fornirti determinate funzionalit¨¤ (come il servizio clienti o i messaggi di promemoria) quando utilizzi la piattaforma ºÚÁϳԹÏÍø, devi anche fornire informazioni di contatto, tra cui numero di telefono, persona di riferimento designata e numero di telefono, in modo che possiamo contattare te o la tua azienda/organizzazione, o inviare a te o alla tua azienda/organizzazione comunicazioni importanti. La mancata fornitura delle suddette informazioni non ti consentir¨¤ di utilizzare le funzionalit¨¤ specifiche che offriamo, ma non influir¨¤ sul tuo accesso alle funzioni di base della piattaforma ºÚÁϳԹÏÍø.
1.3 Garantire l'accesso alla funzionalit¨¤ di feedback
ºÚÁϳԹÏÍø offre una funzione di feedback. Se desideri fornirci un feedback, potresti dover fornire i tuoi dati personali in modo che possiamo contattarti e rispondere ai tuoi commenti in modo tempestivo. Se rifiuti di fornire tali informazioni, non saremo in grado di comprendere e rispondere ai tuoi suggerimenti o richieste in modo tempestivo, ma ci¨° non influir¨¤ sull'utilizzo delle funzioni di base della piattaforma ºÚÁϳԹÏÍø.
1.4 Notifica delle promozioni
Durante l'utilizzo dei prodotti della piattaforma ºÚÁϳԹÏÍø, potremmo invitarti a partecipare alle nostre attivit¨¤ promozionali, come i questionari. Se accetti di partecipare a tali attivit¨¤, dovrai fornirci il tuo numero di cellulare, indirizzo email e indirizzo di contatto, in modo che possiamo contattarti e sottoporti i questionari. Il rifiuto di fornire le informazioni di cui sopra potrebbe impedirti di partecipare alle nostre attivit¨¤ promozionali, ma ci¨° non influir¨¤ sull'utilizzo delle funzioni di base della piattaforma ºÚÁϳԹÏÍø.
1.5 Fornire [servizi di manutenzione delle attrezzature e servizi di apprezzamento della clientela]
ºÚÁϳԹÏÍø fornisce servizi a valore aggiunto, tra cui ispezioni delle apparecchiature e servizi di apprezzamento clienti. Potrebbe essere necessario fornirci i propri dati personali, tra cui il numero di documento d'identit¨¤ o di passaporto, il numero di cellulare, l'indirizzo e-mail e un indirizzo di contatto dettagliato. Se sei un utente aziendale, dovrai inoltre fornire informazioni come il numero di registrazione aziendale o il certificato di registrazione fiscale, la persona di contatto e le informazioni di contatto, nonch¨¦ l'indirizzo aziendale, al fine di fornire i servizi a valore aggiunto sopra menzionati. Ti informeremo anche tramite altri mezzi, tra cui notifiche sul sito web, software di chat, autorizzazione offline e notifiche telefoniche. La mancata fornitura delle suddette informazioni, non sar¨¤ possibile utilizzare il [Servizio di manutenzione delle apparecchiature e il Servizio di estrazione a premi per la stagione di apprezzamento clienti] da noi fornito, ma ci¨° non influir¨¤ sul tuo accesso alle funzioni di base della piattaforma ºÚÁϳԹÏÍø.
2. Informazioni raccolte durante l'utilizzo di prodotti o servizi
Per garantire la sicurezza della piattaforma ºÚÁϳԹÏÍø e degli account utente, fornire prodotti e/o servizi migliori e migliorare l'esperienza utente, potremmo dover raccogliere alcune informazioni di registro e registri operativi durante l'utilizzo di prodotti o servizi pertinenti (incluso l'utilizzo di prodotti o servizi pertinenti con l'account della tua azienda/organizzazione).
Tali informazioni o registrazioni includono informazioni sull'utilizzo dei nostri prodotti o servizi, operazioni eseguite dopo l'accesso al proprio account (inclusa la modifica della password o la modifica del numero di cellulare o dell'indirizzo e-mail associato e registrazioni dei reclami), query di ricerca immesse tramite il servizio, informazioni sugli eventi del software (ad esempio riavvio, aggiornamento, errore o guasto), indirizzo IP (Internet Protocol), URL per l'accesso al servizio, tipo di browser e lingua utilizzati, informazioni sul download, installazione o utilizzo di applicazioni e software mobili, informazioni sulla comunicazione con il software di comunicazione, data, ora e durata dell'accesso al servizio e informazioni di navigazione.
II. Come utilizziamo i cookie e tecnologie simili
1. Cosa sono i cookie?
La funzione principale dei cookie ¨¨ quella di facilitare l'utilizzo dei prodotti e/o servizi del nostro sito web e di aiutarci a contare il numero di visitatori unici. L'applicazione della tecnologia dei cookie ci consente di offrirti servizi pi¨´ attenti e personalizzati e di consentirti di selezionare opzioni di servizio specifiche.
2. Cookie che utilizziamo
Uno degli scopi principali dei cookie ¨¨ quello di fornire funzionalit¨¤ pratiche in modo efficiente. Ad esempio, se personalizzi le pagine della piattaforma ºÚÁϳԹÏÍø o utilizzi pi¨´ servizi della piattaforma ºÚÁϳԹÏÍø, i cookie ti aiuteranno a richiamare le tue informazioni nelle visite successive e a semplificare il processo di registrazione dei tuoi dati personali (come l'accesso con un clic, ecc.). Quando torni alla homepage della piattaforma ºÚÁϳԹÏÍø, questa potrebbe richiamare le informazioni che hai fornito in precedenza, in modo da poter utilizzare facilmente le funzionalit¨¤ che hai personalizzato.
Tecnologie come i cookie e i web beacon possono aiutarti a ottimizzare la tua esperienza di navigazione e interazione con la pubblicit¨¤.
Quando svolgiamo attivit¨¤ relative a prodotti e servizi sulla piattaforma ºÚÁϳԹÏÍø, utilizziamo web beacon per estrarre i cookie dal nostro sito web.
Utilizziamo inoltre cookie o tecnologie di tracciamento simili per analizzare le tendenze, amministrare il sito web, tracciare il comportamento degli utenti sul sito web e raccogliere informazioni demografiche sulla nostra base utenti nel suo complesso. Raccogliamo automaticamente determinate informazioni per analizzare le tendenze cumulative e amministrare il nostro sito web. Queste informazioni possono includere indirizzi IP, tipo di browser, provider di servizi Internet (ISP), pagine di riferimento/uscita, file visualizzati sul nostro sito web (ad esempio, pagine HTML, grafica, ecc.), sistema operativo, data/ora e/o dati clickstream.
3. Cancella/Disabilita i cookie
In linea di principio, abiliteremo i cookie o tecnologie simili e raccoglieremo le tue informazioni tramite cookie solo dopo aver ottenuto il tuo esplicito consenso. Puoi abilitare le funzioni relative ai cookie o eseguire le operazioni corrispondenti gestendo i cookie o impostando le preferenze relative ai cookie nei browser pi¨´ diffusi, come descritto di seguito. Rispetteremo rigorosamente la tua decisione in merito ai cookie e alle tecnologie simili.
Alcune funzionalit¨¤ dei nostri prodotti e/o servizi si basano sui Cookie. Se rifiuti o elimini i Cookie, potresti non essere in grado di accedere o utilizzare i servizi o le funzionalit¨¤ che forniamo che si basano sui Cookie. Di seguito ¨¨ riportata una guida su come disabilitare, eliminare o gestire i Cookie nei browser pi¨´ comuni:
Microsoft Internet Explorer
Microsoft Edge
Firefox
Google Chrome
Safari per macOS
Safari per iOS
4. Ulteriori informazioni sui cookie
Per maggiori informazioni sui cookie e istruzioni su come impostare il browser per accettare, eliminare o disabilitare i cookie, consultare [ /privacy/ ]. Per maggiori informazioni, ¨¨ possibile consultare anche la nostra Politica sui cookie.
III. Come utilizziamo le tue informazioni personali
Quando adempiamo ai tuoi obblighi ai sensi del Contratto d'Uso e/o del Contratto di Servizio, o ai nostri obblighi legali, o quando lo riteniamo necessario per tutelare i nostri legittimi interessi o quelli di terzi, tratteremo i tuoi dati personali per le finalit¨¤ descritte nella presente Informativa sulla Privacy, con il tuo consenso. Utilizzeremo i tuoi dati personali rigorosamente in conformit¨¤ con la presente Informativa sulla Privacy e le sue versioni aggiornate. I tuoi dati personali saranno utilizzati solo per le finalit¨¤ esplicitamente indicate al momento della raccolta e nell'ambito del tuo consenso. Per qualsiasi altro utilizzo, otterremo il tuo previo consenso.
1. Le tue informazioni personali saranno utilizzate negli scenari descritti nella sezione "Come raccogliamo le tue informazioni personali".
2. Le tue informazioni personali possono essere utilizzate nei seguenti scenari che sono direttamente o ragionevolmente correlati alle finalit¨¤ indicate nella sezione "Come raccogliamo le tue informazioni personali":
(1) Fornitura e miglioramento di prodotti e servizi: utilizzeremo le informazioni raccolte per fornire e migliorare i prodotti e i servizi forniti da noi o dai nostri affiliati, partner o altri fornitori terzi di fiducia, fornitori di servizi o agenti, e per svolgere le operazioni commerciali necessarie, come la gestione di prodotti o la fornitura di servizi, la valutazione, il mantenimento o il miglioramento delle prestazioni di prodotti o servizi, la partecipazione ad attivit¨¤ di ricerca di mercato relative ai nostri prodotti e servizi, lo sviluppo di nuovi prodotti o servizi e la fornitura di assistenza clienti.
(2) Analisi statistica dell'utilizzo del prodotto: potremmo raccogliere e analizzare informazioni sull'utilizzo del prodotto per migliorare i nostri prodotti e servizi o quelli dei nostri affiliati, partner o altri fornitori terzi di fiducia, fornitori di servizi o agenti. Inoltre, potremmo condividere queste statistiche con il pubblico per dimostrare le tendenze generali nell'utilizzo dei nostri servizi, ma tali statistiche non contengono informazioni che potrebbero rivelare la tua identit¨¤.
(3) Servizi di informazione e notifica: la Piattaforma ºÚÁϳԹÏÍø ti offre una funzione di promemoria. Dopo aver attivato questa funzione, ti inoltreremo i messaggi di promemoria tramite il tuo numero di cellulare o indirizzo email. Se non desideri pi¨´ ricevere messaggi di promemoria, puoi disattivare questa funzione seguendo le istruzioni nel messaggio di promemoria o sulla Piattaforma ºÚÁϳԹÏÍø.
3. Potremmo condurre analisi statistiche complete delle informazioni raccolte quando utilizzi diversi prodotti ºÚÁϳԹÏÍø e condividere tali informazioni con le nostre affiliate o partner commerciali in base alla tua autorizzazione o ad altre basi giuridiche per soddisfare al meglio le tue esigenze personalizzate (ad esempio, per consentirti di ottenere consigli pi¨´ personalizzati). Accetti di autorizzarci a condividere i dati necessari con le nostre affiliate o altri partner commerciali per migliorare in modo completo la personalizzazione dei prodotti o servizi che ti vengono forniti.
4. Potremmo anche condurre un'analisi completa dei dati raccolti, determinare la sicurezza del tuo account e i rischi delle transazioni in base alle tue abitudini di transazione e al software comunemente utilizzato, eseguire l'autenticazione dell'identit¨¤, rilevare e prevenire incidenti di sicurezza e adottare le misure necessarie di registrazione, verifica, analisi o eliminazione per prevenire meglio i rischi per la sicurezza come siti Web di phishing, frodi, vulnerabilit¨¤ di rete, virus informatici, attacchi di rete, intrusioni di rete, ecc. e migliorare l'accuratezza dell'identificazione delle violazioni di leggi e regolamenti o accordi e regole relativi a prodotti/servizi, in modo da proteggere i tuoi diritti e interessi legittimi, di altri utenti, del Gruppo ºÚÁϳԹÏÍø o delle nostre societ¨¤ affiliate.
5. Qualsiasi utilizzo dei dati personali che vada oltre gli scopi indicati nella presente Informativa sulla privacy richiede una nostra notifica separata e il tuo esplicito consenso.
IV. Come conserviamo le tue informazioni personali
Conserveremo i dati personali raccolti per il periodo minimo necessario a soddisfare le finalit¨¤ descritte nel presente documento, a meno che la legge non richieda un periodo di conservazione pi¨´ lungo. Alla scadenza del periodo di conservazione, cancelleremo o renderemo anonime le tue informazioni personali.
Quando i nostri prodotti o servizi interrompono la loro fornitura in tutto o in parte per motivi particolari, ti informeremo tempestivamente, interromperemo la raccolta e l'elaborazione delle informazioni personali relative al prodotto o al servizio ed elimineremo o renderemo anonime tutte le informazioni personali relative al prodotto o al servizio in nostro possesso, salvo diversamente previsto da leggi e regolamenti.
V. Come condividiamo, trasferiamo e divulghiamo pubblicamente le tue informazioni personali
In alcuni casi, potremmo affidare a terzi l'elaborazione dei tuoi dati personali per nostro conto, ad esempio a un'azienda che invia messaggi di testo o e-mail per nostro conto, oppure a un'azienda che fornisce supporto tecnico per nostro conto, ma il loro unico scopo nell'utilizzare i tuoi dati personali ¨¨ quello di fornirti servizi per nostro conto.
Talvolta potremmo condividere alcuni dati personali con i nostri affiliati o partner strategici, in modo da poter collaborare per fornire i prodotti e i servizi da te richiesti.
1. Condivisione con le affiliate: Nella misura consentita dalle leggi e dai regolamenti, i tuoi dati personali potrebbero essere condivisi con le nostre affiliate per ottemperare alla legge o per prevenire qualsiasi comportamento che danneggi gli interessi, la propriet¨¤ o la sicurezza del Gruppo ºÚÁϳԹÏÍø, delle nostre affiliate o partner, di te o di altri utenti, o del pubblico, ad esempio per prevenire frodi o altre attivit¨¤ illegali o per ridurre il rischio di credito. Condivideremo tali dati personali solo nella misura strettamente necessaria al raggiungimento delle finalit¨¤ sopra indicate. Senza il tuo consenso, le nostre affiliate non utilizzeranno i dati personali condivisi per scopi diversi da quelli sopra indicati.
2. Condivisione con partner autorizzati: al solo scopo di raggiungere gli scopi descritti nel presente documento, alcuni dei nostri servizi saranno forniti da partner autorizzati. Potremmo condividere alcuni dei tuoi dati personali con i nostri partner per offrire un servizio clienti e un'esperienza utente migliori. I nostri partner autorizzati includono le seguenti tipologie:
(1) Fornitori di servizi cloud: alcuni dei nostri servizi si basano su piattaforme di servizi cloud di terze parti, pertanto i dati aziendali rilevanti verranno archiviati su tali piattaforme e tali fornitori di servizi cloud di terze parti raccoglieranno le informazioni sul tuo dispositivo e sulla tua rete;
(2) Fornitori di servizi SDK di terze parti: se utilizzi la funzione di inoltro dei messaggi di promemoria della piattaforma ºÚÁϳԹÏÍø, utilizzeremo il kit di sviluppo software (SDK) fornito da terze parti per implementare le relative funzioni. Tali fornitori di servizi di inoltro di terze parti potrebbero raccogliere informazioni sul tuo dispositivo, informazioni sullo stato del telefono cellulare e informazioni relative alla rete al fine di inoltrare messaggi di promemoria che potrebbero interessarti.
L'elenco degli SDK di terze parti ¨¨ il seguente:
SDK di Google Maps
Sviluppatore: Google
Dati raccolti: Metadati del dispositivo: versione del sistema operativo, nome, modello, marca, fattore di forma, informazioni sulla build e sulla versione di Maps SDK per Android, stack trace, indicatori di arresto anomalo, indirizzo IP, identificatori di Maps SDK ed eventi di interazione con la mappa.
Scopo dell'uso:
1) Raccogliere i metadati delle richieste per gestire e migliorare i servizi Google.
2) Raccogliere stack trace e metriche di arresto anomalo (ad esempio, terminazioni anomale) dal codice SDK al momento degli arresti anomali per migliorare la stabilit¨¤ dell'SDK e i servizi Google.
3) Raccogliere indirizzi IP per comprendere l'utilizzo dell'SDK e migliorare i servizi Google.
4) Generare e raccogliere identificatori pseudonimi univoci per l'SDK di Maps per misurare il numero di utenti attivi giornalieri dell'SDK e migliorare i servizi Google.
5) Raccogliere dati di interazione (ad esempio, la panoramica e lo zoom della mappa quando si utilizza l'API Maps Camera) per migliorare i servizi Google.
SDK di Google Firebase
Sviluppatore: Google
Dati raccolti:
1) Ottenere informazioni sull'arresto anomalo dell'applicazione
2) Ottenere il comportamento dell'utente durante l'utilizzo dell'App
Scopo dell'uso:
1) Analizza le informazioni sugli arresti anomali, individua rapidamente i problemi delle applicazioni, ottimizza le prestazioni e migliora l'esperienza utente
2) Analizzare il comportamento dell'utente per aiutare a chiarire la direzione del prodotto
Servizio Ali mPass
Sviluppatore: Alibaba Group
Lo scopo dell'utilizzo del set di dati raccolto ¨¨ disponibile su ]. You can also visit our Cookie Policy for more information.
III. How We Use Your Personal Data
When we fulfill our obligations to you under the User Agreement and/or the Service Contract, or legal obligations bound to us, or we consider it necessary to protect the legitimate interests of us or third parties upon evaluation, we will process your personal data for the purposes described herein subject to your consent. We will use your personal data in strict accordance with this Privacy Policy and its updated versions. Your personal data is only used for the purposes explicitly stated upon collection and to the extent you agreed. For any purposes other than that, we will seek your prior consent.
1. Your personal data will be used in the scenarios set out in ¡°How We Collect Your Personal Data¡± section.
2. Your personal data may be used in the following scenarios that are directly or reasonably related to the purposes stated in the ¡°How We Collect Your Personal Data¡± section:
(1) Provision and improvement of products and services: We will use the information collected to provide and improve the products and services provided by us or our affiliates, partners or other trustworthy third-party suppliers, service providers or agents, and to carry out necessary business operations, such as operating products or providing services, evaluating, maintaining or improving the performance of products or services, participating in market research activities concerning our products and services, developing new products or services, and providing customer support etc.
(2) Statistical analysis of product usage: We may collect and analyze information on the use of products in order to improve our products and services or those of our affiliates, partners or other trustworthy third-party suppliers, service providers or agents. In addition, we may share these statistics with the public to show the overall trend in use of our services, but such statistics do not contain any information that may reveal your identity.
(3) Information and notification services: Alert message function is made available to you on ºÚÁϳԹÏÍø Platform. After you activate this function, we will forward alert messages to you via your mobile phone or e-mail address. If you do not want to receive any further alert messages, you may opt out of the function following the instructions provided in the alert messages or on ºÚÁϳԹÏÍø Platform.
3. We may conduct comprehensive statistical analysis of the information we collect when you use different ºÚÁϳԹÏÍø Products, in combination with those shared by our affiliates or business partners upon your authorization or other legal basis, thus better satisfying your personalized demands (e.g., enabling you to get more personalized recommendations). You agree to authorize us to share necessary data with our affiliates or other business partners in order to generally improve the personalization of the products or services provided to you.
4. We may also conduct comprehensive analysis of the data collected, determine your account security and transaction risks based on your trading practices and commonly used software, conduct identity verification, detect and prevent security incidents, and take necessary documentation, audit, analysis or disposal measures to better prevent phishing websites, deception, network vulnerabilities, computer viruses, network attacks, network intrusions or such other security risks, and improve the accuracy in identification of violations of laws and regulations or product/service-related agreements and rules, so as to protect the legitimate rights and benefits of you and other users, or those of ºÚÁϳԹÏÍø or our affiliates.
5. Any use of your personal data to the extent beyond the purposes disclosed in the Privacy Policy is subject to our further notice to you and your explicit consent.
IV. How We Retain Your Personal Data
The personal data we collect will be retained for the minimum period necessary for fulfilling the purposes herein stated for which they are collected, unless a longer retention period is provided by laws and regulations. Upon expiration of such retention period, we will delete or anonymize your personal data.
In case of termination of our products or services or any part thereof due to special reasons, we will promptly notify you, cease the collection and processing of personal data in connection with such products or services, and delete or anonymize any personal data in our possession that are related to such products or services, unless otherwise provided by laws and regulations.
V. How We Share, Transfer and Publicly Disclose Your Personal Data
In certain circumstances, we will entrust a third party to process your personal data on our behalf, such as companies that send text messages or e-mails, or provide technical support on our behalf, but they can use your personal data for the sole purpose of providing services to you on our behalf.
From time to time, we may share some personal data with our affiliates or strategic partners that work with us to provide the products and services you request.
1. Sharing with affiliates: To the extent permitted by laws and regulations, your personal data may be shared with our affiliates, in order to comply with the laws, or prevent any damage to the interests, property or safety of ºÚÁϳԹÏÍø or our affiliates or partners, you or other users, or the general public, e.g. to prevent deception or any other illegal activities or reduce credit risk. We will only share such personal data as strictly necessary to fulfill the foregoing purposes. Without your consent, our affiliates will not use the personal data so shared for any purpose other than those stated above.
2. Sharing with authorized partners: Solely for the purposes stated herein, some of our services will be provided with assistance from authorized partners. We may share certain of your personal data with our partners so as to deliver better customer service and user experience. Our authorized partners include the following types:
(1) Cloud service providers: Some of our services will rely on third-party cloud service platforms. As a result, relevant business data will be stored on such platforms, and such third-party cloud service providers will collect information about your devices and network;
(2) Third-party SDK service providers: If you use the alert message forwarding function on ºÚÁϳԹÏÍø Platform, we will fulfill relevant functions by using the software development kit (SDK) provided by a third party. Such third-party forwarding service providers may collect information about your devices, mobile phone status and network related information in order to forward alert messages that may be of more interest to you.
The list of third-party SDK is as follows:
Google Maps SDK
Developer: Google
Collected data: equipment metadata: operating system version, name, model, brand, form factor, Maps SDK for Android build and version information, stack trace, crash indicator, IP address, Maps SDK identifier, and map interaction events.
Purpose of use:
1) Collect request metadata to maintain and improve Google services.
2) Collect the stack trace and crash indicators (such as abnormal termination) in SDK code during the crash to improve the stability of SDK and improve Google services.
3) Collect IP addresses to understand the usage of SDK and improve Google services.
4) Generate and collect exclusive pseudonymized identifiers of Maps SDK to measure the number of daily active SDK users and improve Google services.
5) Collect interactive data (for example, pan and zoom the map during the process of using the Map Camera API) to improve Google services.
Google FirebaseSDK
Developer: Google
Collected data:
1) Obtain application crash information
2) Obtain the behavior of users using the App
Purpose of use:
1) Analyze crash information to quickly locate application problems, optimize performance and improve user experience
2) Help to define the product direction by analyzing user behavior
Ali mPass services
Developer: Alibaba Group
The purpose of use for collected data set is shown in
3. In case of any merger, acquisition or bankruptcy and liquidation involving the transfer of personal data, we will cause the new company or organization taking possession of your personal data to be bound by this Privacy Policy, or otherwise obtain your authorization or consent. If transfer of personal data is not involved therein, we will keep you fully informed and delete or anonymize any and all personal data under our control. Internally, in previous acquisitions or mergers, any data (including user data) controlled by the acquired or merged entity will be processed and protected pursuant to the same standards and requirements as applicable to ºÚÁϳԹÏÍø¡¯s own data.
4. We will enter into proper confidentiality agreements with any companies, organizations or individuals to whom personal data is shared, requiring them to use personal data solely for the purposes set out in this Privacy Policy and take relevant confidentiality and security measures to process personal data.
5. We will keep your personal data confidential in accordance with applicable laws and regulations, and not disclose your personal data unless your explicit consent or authorization is obtained, or as required by law. We may only disclose your personal data as demanded by law, subpoena or other legal procedures, litigation or mandatory requirements of government authorities. If we sincerely believe that disclosure is necessary to protect our rights, the safety of you or others, investigate fraud or respond to government requirements, we may disclose your personal data publicly.
VI. How We Protect Your Personal Data
1. To protect the security of your information, we will take technically reasonable and necessary measures to protect your information under the current development level of technologies, and adopt physical, technological or administrative measures to reduce the risks of loss, misuse, or unauthorized access, disclosure or change of data. The measures include but are not limited to transport layer encryption, firewalls and encrypted storage, physical access control and information access control. To this end, we have developed security procedures to protect your information from being stolen by unauthorized access. All personal data is encrypted and protected by a professional firewall.
2. To protect the security of your information, we have developed relevant systems, processes and organizations to protect information security. In particular, we put a strict limit on persons with the right to access information and require them to comply with confidentiality obligations.
3. When you use our services, please properly keep your account number and password, which will be used by us to identify you. Your disclosure of your account number and password to others may result in loss of your information or cause adverse legal consequences to you. If your account number and password have been or are to be disclosed for any reason, you should contact us immediately after you become aware of such disclosure, so that we can take prompt and proper measures to prevent or reduce losses arising therefrom.
4. Upon occurrence of divulgence of personal data or any other security incidents, we will initiate emergency response procedures to prevent the case from getting worse, and keep you informed by means of forwarding notifications or announcements, etc.
5. The Internet environment is not 100% secure. We will use our best efforts to ensure or guarantee the security of any information you send to us. We will be liable for any damage to your legal rights and benefits resulting from unauthorized access, public disclosure, alteration or destruction of information due to any damage to our physical, technological or administrative protection facilities.
VII. Your Rights to Your Personal Data
We respect your rights to your personal data. The following are your legitimate rights and how we will protect your rights.
1. Right to know: By publishing this Privacy Policy, we inform you how we process your personal data. We are committed to ensuring the transparency in the use of your information.
2. Right to access: You can query or access your personal data in our product or service interface, including that you can log on your account at any time through the product page to access your account related personal data, such as basic information, operating records, storage and download records. You can also browse your information about the use of products or services at any time. For example, you can access your history browsing records in your browser. If you are unable to self-query or access your personal data, or encounter any problems in exercising your right to access, you can contact us through the contact information disclosed in this Privacy Policy to request access, and we will process and give feedback in time according to laws and regulations.
You can query and access your personal data by: [sales@sanyglobal.com]
3. Right to rectification: When you find that your personal data that we are processing is incorrect or incomplete, you have the right to require us to make rectifications or supplements. You may rectify and modify some of your personal data directly on the relevant function page of the product or service. If you are not provided with channels to self-modify some personal data, you can also contact us through the contact information disclosed in this Privacy Policy to request rectification or supplement of the information, and we will process and give feedback in time according to laws and regulations.
You can rectify your personal data by: [sales@sanyglobal.com]
4. Right to erasure/deletion: You can delete the specific information you submitted directly in the product interface through your account, such as profile and user name. If we collect and use your personal data in violation of our agreement with you, you can also contact us through the contact information disclosed in this Privacy Policy to request erasure/deletion, and we will process and make feedback in time according to laws and regulations.
You can erasure/delete your personal data by: [sales@sanyglobal.com]
5. Right to cancel account: You are provided with account cancellation service, which allows you to cancel your account in the product interface. After you choose to cancel your account, we will delete or anonymize all your relevant personal data according to laws and regulations, unless otherwise provided by laws and regulations. After the cancellation, we will not be able to continue to provide you with products or services that require you to log on your account.
You can cancel your account by: [sales@sanyglobal.com]
6. Right to restriction of processing: You have the right to require us to restrict our processing of your personal data, which means that we can store it, but we cannot process it any further. We will only keep the data required to respond to your future request. You can also contact us through the contact information disclosed in this Privacy Policy to exercise your right to restriction of processing, and we will process and make feedback in time according to laws and regulations.
You can realize your right to restriction of processing by: [sales@sanyglobal.com]
7. Right to data portability: To the extent permitted by laws and regulations, you have the right to obtain your personal data in structured, commonly used and machine-readable formats. For example, if you decide to change to a new service provider, the right allows you to reliably and safely move and copy or easily transfer your personal data between our IT system and their IT system without affecting its use.
After providing formal authorization, you can realize your right to data portability by sending an e-mail to the following address: [sales@sanyglobal.com]
8. Right to object: Even if the processing of your data is based on our legitimate interests, the exercise of public power, direct marketing (including data aggregation), and statistical reasons, you have the right to object the processing of your personal data by ºÚÁϳԹÏÍø.
You can realize your right to object by sending an e-mail to the following address: [sales@sanyglobal.com]
9. Right to withdraw consent: Certain basic personal data is required for realizing each business function (see ¡°How We Collect and Use Your personal data¡± section of this Privacy Policy). You can change the scope of your consent for us to continue collecting personal data or withdraw your consent by deleting information, changing the relevant product or function setting page, or cancelling your account, etc.
You can change your consent by: [sales@sanyglobal.com]
If you do not want to accept the commercial advertisements we sent you, you can cancel it at any time by: [sales@sanyglobal.com]
If you withdraw your consent, we will not be able to continue providing you with the services that you have withdrawn your consent. When you withdraw your consent, we will no longer process the relevant personal data, but your decision to withdraw your consent will not affect the previous personal data processing activities based on your authorization consent.
Right to refuse automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including user profiling. If these decisions significantly affect your legal rights, you can reject the automated decision-making by sending an e-mail to the following address: [sales@sanyglobal.com]
10. We will respond to your request and take appropriate measures as needed.
11. Right to complain: You have the right to contact us for complaints through the contact information disclosed herein, or to make a complaint with the data protection agency of your country about our processing of your personal data.
We will respond to your request and communicate with you in an appropriate way within 30 days from the date of receiving your request. If necessary, we may extend the aforementioned period (up to 30 days) and inform you of the reasons for the extension within 30 days from the date of receiving your request. If we have good reason to believe that there is no need to take any action on your request, we will inform you of our decision and give you an explanation within 30 days from the date of receiving your request. If you are not satisfied with our reply, you can also make complaints or reports to the supervisory authorities in your jurisdiction, or file a lawsuit to a court with jurisdiction.
VIII. How We Process Children¡¯s Personal Data
Our products, website and services are not intended for children under the age of 16 (or as required by applicable laws and regulations in your jurisdiction). If we collect the personal data of children on an occasional basis, we will delete the relevant information as soon as possible after verification. If you find that we have collected the personal data of children during your usage of ºÚÁϳԹÏÍø Platform, please contact us through the contact information published in this Privacy Policy. Upon receipt of your notice, we will verify it in a timely manner and delete relevant information after verification.
IX. Third Party Service Providers and Their Services
1. Our websites, products, applications and services may contain links to third-party websites, products and services. You can choose whether to access or accept the websites, products and services provided by third parties.
2. We have no control over the privacy and data protection policies of these third parties who are not bound by this Privacy Policy. Please check and understand the privacy protection policies of these third parties before submitting personal data to third parties.
X. How Your Personal Data is Transferred Globally
1. As we provide ºÚÁϳԹÏÍø products and services globally, your personal data (including the types of information we listed in the section ¡°How We Collect Your Personal Data¡±) may be transferred by us to jurisdictions other than the countries/regions in which you use the product or be subject to access from these jurisdictions, as required by global business need. For example, the data generated and collected during your use of ºÚÁϳԹÏÍø Platform (including the information listed in the Clause ¡°How Do We Collect Your Personal Data¡±) will be stored in [Singapore, Frankfurt, Cape Town, China and other cloud service providers or databases].
2. When your personal data is transmitted to countries outside the European Economic Area, we will ensure that appropriate protection measures are taken. For example:
(1) The country or region where the personal data recipient is located benefits from the adequacy decision of the European Commission under Article 45 of the General Data Protection Regulation (¡°GDPR¡±); or
(2) The standard data protection contractual clauses approved by the European Commission according to Article 46 of GDPR have been signed.
3. In the absence of the aforementioned appropriate protection measures, we will request your explicit consent to cross-border transfer of personal data, and implement security measures such as encryption or de-identification to protect your personal data.
4. If you would like to obtain a copy of standard data protection contractual clauses, or learn more about the protection measures related to the transfer of your personal data outside the European Economic Area, please contact us via sending an e-mail to [sales@sanyglobal.com]:
XI. How this Privacy Policy Is Updated
1. The Privacy Policy may be revised in the event of major changes. We will not limit your rights under this Privacy Policy without your explicit consent. We will post any revisions to the Privacy Policy on a dedicated page. If you continue to choose to use our products or services, you will be deemed to have agreed to be bound by the updated Privacy Policy and its related policies.
2. For major revisions, we will also provide more prominent notices (including for some services, we will notify you of any changes to our Privacy Policy by posting them on our website).
3. Significant changes referred to in this Privacy Policy include, but are not limited to:
(1) Significant changes have taken place in our service pattern. For example, the purpose of personal data processing, the type of personal data processed, the use of personal data, etc.;
(2) We have significant changes in control, equity structure, organizational structure, etc. For example, the change of owners caused by business adjustment, bankruptcy, merger and acquisition and so on;
(3) Changes in main subjects to which the sharing, transfer or public disclosure of personal data is made;
(4) Material changes of your rights relating to your personal data processing or the way in which such rights may be exercised;
(5) Changes in our department responsible for the security of personal data processing or changes of our contact information or complaint channel.
This Privacy Policy takes effect from the date of update.
If you have complaints and reports about network information security, or if you have any questions, opinions or suggestions regarding this Privacy Policy and your information, or any matters related to this Privacy Policy or ºÚÁϳԹÏÍø¡¯s privacy measures, please contact us through the following contact information, and we will handle it and give feedback in time according to laws and regulations:
Address: 3F, ºÚÁϳԹÏÍøI Administrative Center, ºÚÁϳԹÏÍøI Industrial City, ºÚÁϳԹÏÍøI Road, Changsha Economic and Technological Development Zone
E-mail: [sales@sanyglobal.com]
You can contact our Data Protection Officer (DPO) by:
E-mail: [sales@sanyglobal.com]
XII. Special Notice Based on CCPA
Please refer to Appendix 1.
Appendix 1: Special Notice Based on CCPA
As supplementary terms to the ºÚÁϳԹÏÍø Privacy Policy, the Special Notice constitutes an integral part of the ºÚÁϳԹÏÍø Privacy Policy and is applicable to residents in the State of California who visit and use ºÚÁϳԹÏÍø Platform (hereinafter referred to as ¡°California residents¡± or ¡°You¡±). We adopt this notice to comply with the California Consumer Privacy Act of 2018 ("CCPA"). The last update date of the Special Notice is September 30, 2023.
The Special Notice will explain to you:
1. The categories and sources of your personal information we collected in the past 12 months
2. The purpose of our collection of your personal information
3. The situation of our sharing of your personal information for business purposes in the past 12 months
4. No sale of personal information
5. Your rights under the CCPA
6. The principle of non-discrimination
7. California Shine The Light Law
The ¡°Personal Information¡± mentioned herein refers to the information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Please read this Special Notice carefully to understand our practices on customer¡¯s personal information and privacy protection before using our products (or services) or providing personal information to us.
1. The categories and sources of your personal information we collected in the past 12 months
You have the right to know the categories of personal information we may collect from you and the specific purpose for which we collect it. Your personal information we collected in the past 12 months and its sources are as below:
(1) Personal information you may provide to us, including:
- Identifiers, such as name, telephone number, e-mail address, home address and IP address;
- Biometric information: for example, your profile photo uploaded which may contain your facial information;
- Professional or employment-related information, such as your company name and your position.
(2) Personal information we may collect during your use of ºÚÁϳԹÏÍø Platform, including:
- Internet or other electronic network activity information: including information about your use of our products or services, your
operations after logging on your account (including change of password or modification of linked mobile phone number, e-mail address or appeal records), search queries typed through the service, information about software events (such as restart, upgrade, error or failure), Internet Protocol (IP) address, URL of the service accessed, type of and language used by the browser, information about downloading, installation or use of mobile applications and software, communications with communication software, and the date, time and duration of access to the service and the information browsed.
2. The purpose of our collection of your personal information
Your personal information collected by us is mainly used:
(1) To create and maintain your service account:
- We will use the name, e-mail address and company name you provide, and account password you set to create a service account for you.
- Your phone number and profile photo etc. provided to us will be used in a manner so that we can improve your personal data (such as creating a personal profile) and provide more personalized services to you.
(2) To provide information and notification services: Alert message function is made available to you on ºÚÁϳԹÏÍø Platform. After you activate this function, we will forward alert messages to your mobile phone or e-mail.
(3) To provide product or service query functions: We will contact you via the name, office phone number, email, types and models of products needed, the county and city (area) where is the project is located and provide you with the quotations of relevant products.
(4) To provide and improve products and services: We will use the information collected to provide and improve the products and services provided by us or our affiliates, partners or other trusted third-party suppliers, service providers or agents, and to carry out necessary business operations, such as operating products or providing services, evaluating, maintaining or improving the performance of products or services, participating in market research activities concerning our products and services, developing new products or services, and providing customer support etc.
(5) To protect the security of ºÚÁϳԹÏÍø Platform and user accounts, and improve the user experience: We will collect some of your log information and operation records during your use of relevant products or services (including your use of relevant products or services through the account of your company/organization), in order to protect the security of ºÚÁϳԹÏÍø Platform and user accounts, offer better products and/or services and improve user experience. We will also comprehensively analyze the information collected, judge your account security and transaction risks based on your trading habits and commonly used software, verify and detect your identity, and take preventive measures for security incidents. In the meantime, we will take necessary recording, auditing, analysis and disposal measures according to the law for better prevention of security risks (including phishing website, fraud, network vulnerabilities, computer viruses, cyber-attacks and network intrusions) and more accurate identification of violations against laws and regulations or product and service-related agreements and rules, thus protecting your, our, or our affiliates¡¯ legal interests.
(6) To conduct statistical analysis of product usage: We may collect and analyze information on the use of products in order to improve our products and services or those of our affiliates, partners or other trusted third-party suppliers, service providers or agents. Meanwhile, we may share these statistics with the public to show the overall usage trend of our services, provided that these statistics do not contain any information that may reveal your identity.
(7) To enable you to give feedback to us: We will reach you and inform you of our responses to your feedback according to your personal information (including your name, mobile phone number, e-mail address, address and your comments) provided by you and collected by us.
(8) To provide you with promotional activities and customer interaction activities: During your use of ºÚÁϳԹÏÍø Platform products, we may invite you to participate in our promotional activities such as questionnaire surveys and customer interaction activities. We will use your name, mobile phone number or e-mail address provided by you to us to contact you and send you a questionnaire at your discretion.
(9) To respond to law enforcement requests according to applicable laws, court orders or government regulations.
Without your consent, we will not collect any personal information other than those as disclosed herein, or use the personal information collected by us for any purposes other than those as mentioned above.
3. The situation of our sharing of your personal information for business purposes in the past 12 months
You have the right to know whether your personal information is shared with any third party. We may disclose your personal information to third parties for business purpose. We will enter into agreements with such third parties for the realization of such business purposes, requiring them to undertake confidentiality obligations in respect of the personal information we disclose to them, and not to use the personal information for any other purposes except for the performance of agreements.
The details of your personal information we have shared over the past 12 months are as follows:
(1) Identifiers:
- In order to prevent illegal activities such as fraud and reduce credit risk, your personal information may have been shared with our affiliates.
- Some of our services rely on third-party cloud service platforms. As a result, relevant business data will be stored on such platforms, and such third-party cloud service providers may have collected information about your devices.
- If you use the alert message forwarding function on ºÚÁϳԹÏÍø Platform, we will fulfil relevant functions by using the software development kit (SDK) provided by a third party. Such third-party forwarding service providers may collect information about your devices in order to forward messages that may be of more interest to you.
(2) Internet or other electronic network activity information:
- In order to prevent illegal activities such as fraud and reduce credit risk, your personal information may have been shared with our affiliates.
- Some of our services rely on third-party cloud service platforms. As a result, relevant business data will be stored on such platforms, and such third-party cloud service providers may have collected network-related information;
- If you use the alert message forwarding function on ºÚÁϳԹÏÍø Platform, we will fulfil relevant functions by using the software development kit (SDK) provided by a third party. Such third-party forwarding service providers may collect information about your mobile phone status and network related information in order to forward alert messages that may be of more interest to you.
4. No sale of personal information
You have the right to know whether your personal information is sold or not. As defined in CCPA, ¡°sell¡± ¡°selling,¡± ¡°sale,¡± or ¡°sold,¡± means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer¡¯s personal information by the business to another business or a third party for monetary or other valuable consideration.
We do not sell personal information. None of your personal information has been sold by us in the past 12 months.
5. Your rights under the CCPA
(1) Your rights
According to the provisions of the CCPA, you are entitled to the following rights:
- Right to know/access: To understand the situation of our collection and using of your personal information in the past 12 months.
- Right of data portability: To obtain a copy of your personal information.
- Right to request deletion: To delete your personal information.
- Right to opt-out of the sale of personal information: we do not provide opt-out mechanism as we do not sell your personal information.
(2) Method to request rights
You can exercise your rights through the following method. Once we receive and verify your request, we will respond according to the requirements of CCPA:
- Toll-free hotline: [0086-4006098318]
- [sales@sanyglobal.com]
(3) Exercise of Your Rights
Please be aware that only you or a person registered with the California Secretary of State that authorized by you to act on your behalf may make a verifiable request relating to your personal information. You may also make a verifiable request on behalf of your minor children.
Please be noted that according to the provisions of the CCPA, we are not obligated to respond to request for access or data portability of the same consumer more than twice in a 12-month period.
We may deny your deletion request if it is necessary for us or our service providers to retain your information based on the following circumstances:
- To complete a transaction to collect personal information, perform a written warranty or product recall term under the federal law, provide the goods or services you require or reasonably expect in our ongoing business relationship with you, or perform a contract between us and you.
- To detect security incidents against malicious, deceptive, fraudulent or illegal activities; or prosecute those responsible for such activities.
- To debug products to identify and repair errors that impair existing intended functionality.
- To exercise freedom of speech, safeguard another consumer¡¯s right to exercise the right to freedom of speech, or to exercise another right prescribed by law.
- To abide by California Electronic Communications Privacy Act in accordance with Chapter 3.6 of Title 12 of Part 2 of the California Penal Code (commencing with Section ¡ì1546).
- If you have provided your informed consent to engage in public or peer-reviewed scientific, historical or statistical research that complies with all other applicable ethical and privacy laws in the public interest, and the deletion of information may result in the inability or serious impairment of the results of such research.
- To only allow internal use based on our relationship with you and such internal use is reasonably consistent with your expectations.
- To comply with the obligations as stipulated by law.
- To use your personal information internally in a legal manner appropriate to the environment in which you provide the information.
(4) Respond to your request
Before responding to your request, we may need to verify your identity and authenticity of request. A verifiable consumer request shall:
- Provide sufficient information to enable us to reasonably verify that you are the person or authorized representative whose personal information we collect.
- Describe your request in detail so that we can understand, evaluate and respond correctly.
If we are unable to verify your identity or access to make a request and confirm that the personal information is relevant to you, we will not be able to respond to your request or provide you with personal information.
We will respond to your request within 45 days after receiving your verifiable request. If we need more time (up to 90 days), we will inform you in writing of the reason and extension period. If you are our registered user, we will send a written reply to your registered account. If you are not registered, we will provide a written reply by e-mail or electronic means according to your choice.
Responded information provided by us will only cover 12 months prior to the receipt of verifiable requests. If we decide to reject your request, the reply we provide will explain the reason of our rejection. For your request to the right of data portability, we will choose a format to provide easy-to-use personal information and allow you to transfer the information from one entity to another without difficulties.
We will not charge to process or respond to your request unless your request is excessive, repetitive, or manifestly unfounded. If we determine that a fee can be charged in response to your request, we will inform you of the reason for the charge and provide you with an estimated amount before replying to your request.
6. The principle of non-discrimination
We will not discriminate against you because you exercise the rights granted to you by the CCPA. Unless otherwise specified in the CCPA, we will not:
(1) Refuse to provide you with goods or services;
(2) Charge you different prices or fees for goods or services;
(3) Provide you with goods or services of different levels or quality;
(4) Take other discriminatory measures.
However, if we provide some financial incentives permitted by the CCPA, such incentives may result in different prices, discounts or quality levels. Any incentive we offer will be reasonably related to the value of your personal information to be collected. Where we offer these financial incentives, your participation is optional. If you choose to participate, your participation will be subject to relevant applicable terms, and you may withdraw at any time.
7. California Shine the Light Law
We will not disclose your personal information to third parties for their direct marketing of products or services to you
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